Missed Delivery & Non Collection
If you’re not at home, the service provider ‘Royal Mail’ will attempt to deliver your item to your neighbour and leave a card. If it can’t be delivered to them, they will leave a card with details of collection from their Customer Service Point.
If they can’t redeliver your item, or you don’t collect it, they will hold onto your box at the Customer Service Point for 18 days. After this time, they’ll return it to our warehouse. You will then need to contact us and pay the same postage charge, as originally paid, to get it redelivered to you. Hopefully it won’t come to that, as you will want to be using your goods by then!
* Royal Mail usually takes an extra day for Scotland, Northern Ireland and Wales.
You can cancel your subscription at any time by sending us an email or by logging in and changing the settings in thesubscription portal.
Subscriptions made during special offers or using discount codes
If you bought your box as part of a special offer or deal, your purchase may be subject to different terms. If you are unsure about the terms of the purchase you should refer to the messaging of the offer, or message us before purchasing.
Refunds and cancellations of subscriptions made using special offers or discount codes are processed at the discretion of A Box of Stories. If you want to inquire about cancelling a special offer subscription please send us an email at email@example.com.
For promotions involving the customer receiving a free box, in the event of a cancellation not within the terms of the promotion (i.e. cancellation before the minimum number of orders charged) the customer is required to pay full listing price of all the boxes they have signed up for and have already received, including any free box.
Each year, 77 million books don’t make the shelves. Even the best ones.
Our algorithm collates thousands of reader reviews to find the very best books rated 4-5*, to put together your surprise box
We pack all these brilliant books into boxes and deliver them to you, one surprise box at a time.
Every box you buy saves 4 hidden gems from being lost forever.
Save up to 48 books per year by subscribing to our book subscription.
I just started reading my first book today and I am thoroughly enjoying it! The best thing about this subscription (besides the excellent value for money) is that it enables you to try books that you would never usually pick for yourself. I would highly recommend this service!
Brilliant just what I need in my life!
A monthly dose of quality books picked at random which intensified the satisfaction as the fact I don’t know what each box will bring is a real thing of beauty- it’s like having a secret friend that treats me with a box of stories some fact some fiction that I enjoy immensely
- Mickaella Robinson
I ordered on the 21st of December, and the box came in time for Christmas. Mind you, it was a present for me so it wouldn’t have mattered! The books were recent and also I’d heard of two of the authors which I hadn’t expected! Emma Donoghue for example. Very pleased with the selection, and they are all books that I definitely will read although obviously I can’t say yet whether I will enjoy them! Easy to use website, quick delivery, great idea.
- Sam P
My mum loved the selection and has nearly finished the first book already
- Joanne McCombie
I'm so happy with my box of books this month! I was sceptical at first but I'm really excited to read these. Thank you :)
Absolutely love the surprise of the books every time I receive a box. I never know what sort of thing I’d like to read so this company make it easy for me! Love discovering new authors and genres.
- Heidi Amy Phillimore
You are coming up with some really interesting books that I wouldn't have discovered, in many ways very different which is another good feature. Just had my third box.Even if you think, not a topic for me, they are well written and interesting and broadening.
Amazing! I ordered a box of 4 fiction books as a one off to try out and I was so happy with it! The books are all excellent condition (brand new) and they are ones I have never read before but all sound really interesting. It came packaged well, everything was secure in the box and it came quickly I felt. It put the biggest smile on my face when it arrived!
I will most definitely be subscribing to this box in the future :)
- Mrs. Green
The books are a really good quality. Some are ones I'd choose but most are books I would not give a second look, but reading them they are really good. They choose better for me than I would myself. Excellent service and quality..would highly recommend.
- Margaret Bailey